Marcia Hultman

Cabinet Secretary

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Banking

Consumer Information

How to File a Complaint Against a Financial Institution

Entities Regulated by the Division of Banking

Verify the License of a Financial Institution

Consumer Education Resources

How to Calculate Insurance Coverage Limits on Deposits

Addiitonal Regulatory Agencies and Related Links

Additional Consumer Resources


How to File a Complaint Against a Financial Institution

All complaints against institutions regulated by the South Dakota Division of Banking are filed online. Please review the helpful links below to ensure your complaint is filed with the appropriate regulatory agency. If your institution is a state chartered Federal Reserve member bank, you may also file a complaint with the Federal Reserve. If your bank is a state-chartered non-member bank, you may file a complaint with the FDIC. In both cases, links are provided below. Please review the frequently asked questions for additional information.

Submit a Complaint

(complete online)


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Entities Regulated by the Division of Banking

The South Dakota Division of Banking regulates not only state chartered banks, but also trust companies, money lenders, mortgage lenders and money transmitters. If you would like to verify that the financial entity you are conducting business with is properly licensed, please view our list of South Dakota state chartered banks (Adobe PDF format).

Who We Regulate

  • State Chartered Banks
  • State Chartered Trust Companies
  • Money Lenders
  • Money Transmitters
  • Mortgage Lenders
  • Mortgage Brokers
  • Mortgage Loan Originators

Who We Do Not Regulate

  • Federal Chartered Banks and Thrifts
  • Credit Unions

Verify the License of a Financial Institution

To verify the company you are researching or doing business with is licensed in the state of South Dakota, click below on the appropriate type of financial service provider.

Money Lenders

Mortgage Lenders

Mortgage Brokers

Mortgage Loan Originators

Non-Residential Mortgage Lenders

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Consumer Education Resources

Digital Safety and Financial Literacy Courses

The South Dakota Department of Labor and Regulation (DLR), of which the Division of Banking is a division, and our workforce partners offer instructor-led Digital Safety and Financial Literacy classes and workshops both in-person and virtually at no cost to you. For details on these classes visit Workforce Services Classes and Workshops page.

Other Resources
The Division of Banking is proud to support the ACT Financial Awareness Curriculum at no cost to consumers. Curriculum provides online financial literacy skill development that can be accessed 24/7 from any computer, tablet, or mobile device with an internet connection. Please contact your Job Service office to obtain login credentials.

The SDSU Extension Office works with consumers across the state of South Dakota to improve their personal finance skills and knowledge. View resources.

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How to Calculate Insurance Coverage Limits on Deposits

Deposit insurance is provided by the Federal Deposit Insurance Corporation (FDIC). Limits and rules regarding the calculation and amount of insurable deposits are established by the FDIC. To determine your maximum level of coverage, or if your deposits are fully insured, please refer to the FDIC website.

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Additional Regulatory Agencies and Related Links

Board of Governors of The Federal Reserve System
Comptroller of the Currency
Conference of State Bank Supervisors
Consumer Financial Protection Bureau
Federal Deposit Insurance Corporation
Federal Reserve Bank of Minneapolis
Secretary of State
South Dakota Census Figures
South Dakota Division of Insurance
South Dakota Division of Securities
State Treasurers' Unclaimed Property website

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Additional Consumer Resources

Below are the links to several helpful resources that address a wide range of questions and concerns. These links include consumer resources provided by the South Dakota Division of Banking's federal counterparts in regulation of financial institutions. Additional links are provided for specific resources to help consumers educate themselves in financial products and services. Specific links to file a complaint with some of these agencies are provided in the Consumer Complaint Reference List.

Better Business Bureau

Consumer Financial Protection Bureau

FDIC Consumer Protection Resources

Federal Reserve Consumer Information

Federal Trade Commission Consumer Resources

National Credit Union Association Consumer Resources

Office of the Comptroller of Currency (OCC)

South Dakota Attorney General

If you cannot find the information you are looking for among the topics listed in the left-hand menu or through one of the options above, please contact us.

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