- Home to DLR
- Home to Banking
- About Us
- Banking Commission
- Banks
- Consumer Complaints and Resources
- Cybersecurity Resources
- Forms
- South Dakota Laws and Rules
- Money Lenders
- Money Transmitters
- Mortgage Licenses
- Public Deposit Protection Commission
- Trust Companies
- Trust Task Force
- Monthly Activity Reports
- Contact Us
Banking | Consumer Information
Consumer Complaints and Resources
How to File a Complaint Against a Financial Institution
Entities Regulated by the Division of Banking
How to Calculate Insurance Coverage Limits on Deposits
How to File a Complaint Against a Financial Institution
All complaints against institutions regulated by the South Dakota Division of Banking are filed online. Please review the helpful links below to ensure your complaint is filed with the appropriate regulatory agency. If your institution is a state chartered Federal Reserve member bank, you may also file a complaint with the Federal Reserve. If your bank is a state-chartered non-member bank, you may file a complaint with the FDIC. In both cases, links are provided below. Please review the frequently asked questions for additional information.
Submit a Complaint
(complete online)
- Consumer Complaint Frequently Asked Questions
- Consumer Complaint Reference List
- Consumer Financial Protection Bureau Online Complaint Form
- FDIC Online Customer Assistance Information
- Federal Reserve One-Stop Complaint and Inquiry Site
Entities Regulated by the Division of Banking
The South Dakota Division of Banking regulates not only state-chartered banks, but also trust companies, money lenders, mortgage lenders and money transmitters.
Who We Regulate
- State Chartered Banks
- State Chartered Trust Companies
- Money Lenders
- Money Transmitters
- Mortgage Lenders
- Mortgage Brokers
- Mortgage Loan Originators
Who We Do Not Regulate
- Federal Chartered Banks and Thrifts
- Credit Unions
Verify the License of a Financial Institution
To verify the company you are researching or doing business with is licensed in the state of South Dakota, click below on the appropriate type of financial service provider.
Banks (Adobe PDF)
Trust Companies (Adobe PDF)
Non-Residential Mortgage Lenders
Consumer Education Resources
Financial Literacy Workshops
The South Dakota Department of Labor and Regulation (DLR), of which the Division of Banking is a division, and our workforce partners offer instructor-led Financial Literacy workshops virtually at no cost to you. For workshop dates and to register, visit Workforce Services Workshops.
Other Resources
The Division of Banking is proud to support the ACT Financial Awareness Curriculum at no cost to consumers. Curriculum provides online financial literacy skill development that can be accessed 24/7 from any computer, tablet, or mobile device with an internet connection. Please contact your Job Service office to obtain login credentials.
The SDSU Extension Office works with consumers across the state of South Dakota to improve their personal finance skills and knowledge. View resources.
How to Calculate Insurance Coverage Limits on Deposits
Deposit insurance is provided by the Federal Deposit Insurance Corporation (FDIC). Limits and rules regarding the calculation and amount of insurable deposits are established by the FDIC. To determine your maximum level of coverage, or if your deposits are fully insured, please refer to the FDIC website.
Additional Regulatory Agencies and Related Links
Board of Governors of The Federal Reserve System
Comptroller of the Currency
Conference of State Bank Supervisors
Consumer Financial Protection Bureau
Federal Deposit Insurance Corporation
Federal Reserve Bank of Minneapolis
Secretary of State
South Dakota Census Figures
South Dakota Division of Insurance
South Dakota Division of Securities
State Treasurers' Unclaimed Property website
Additional Consumer Resources
Below are the links to several helpful resources that address a wide range of questions and concerns. These links include consumer resources provided by the South Dakota Division of Banking's federal counterparts in regulation of financial institutions. Additional links are provided for specific resources to help consumers educate themselves in financial products and services. Specific links to file a complaint with some of these agencies are provided in the Consumer Complaint Reference List.
Consumer Financial Protection Bureau
FDIC Consumer Protection Resource Center
Federal Reserve Consumer Information
Federal Trade Commission Consumer Resources
National Credit Union Association Consumer Resources
Office of the Comptroller of Currency (OCC)
If you cannot find the information you are looking for among the topics listed in the left-hand menu or through one of the options above, please contact us.