Department of Labor and Regulation

Title - Banking

Consumer Complaint Reference List

South Dakota Division of Banking
1601 N. Harrison Avenue, Suite 1
Pierre, SD 57501
Phone: 605.773.3421
Fax: 866.326.7504

Handles complaints and regulates state chartered banks.
File a complaint.

Comptroller of the Currency
Compliance Management
250 E Street SW
Mail Stop 3-9
Washington, DC 20219
800.613.6743
www.occ.treas.gov
www.helpwithmybank.gov

Handles complaints and regulates national banks. (Usually have "national" in name or "N.A." after their names.) The Comptroller also handles complaints for and regulates federal savings and loan associations, and federal savings banks.

Consumer Financial Protection Bureau
P.O. Box 4503
Iowa City, Iowa 52244
855.411.CFPB (2372)
TTY/TDD 855.729.CFPB (2372)
www.consumerfinance.gov

Handles consumer complaints related to Federal consumer financial laws, and enforces the same. Supervises banks, credit unions, and non-bank financial companies such as money lenders, mortgage lenders, and student loan companies.

The Federal Reserve Board
Division of Consumer and Community Affairs
20th and C Streets NW
Mail Stop 801
Washington, DC 20551
202.452.3693
www.federalreserve.gov

Handles complaints and regulates state-chartered banks and trust companies. Also, administers Truth-in-Lending, Equal Credit Opportunity Act, and Fair Credit Reporting Act. 

Federal Trade Commission
Division of Credit Practices
600 Pennsylvania Avenue, NW
Washington, DC 20580
800.688.9889
www.ftc.gov

Handles complaints concerning most non-bank lenders, such as, mortgage and finance companies and state credit unions.

National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314-3428
703.518.6300
www.ncua.gov

Handles complaints and regulates National Credit Unions.

Department of Veterans Affairs
Consumer Affairs Service
810 Vermont Avenue, NW
Washington, DC 20420
202.273.5760
www.va.gov 

 


Marcia Hultman, Secretary
700 Governors Drive
Pierre, SD 57501-2291
Tel. 605.773.3101
Fax. 605.773.6184