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Unemployment Insurance Benefits
Unemployment insurance benefits provide temporary financial assistance to eligible unemployed workers who lost their job through no fault of their own and are not based on financial need. Unemployment insurance benefits are funded through a dedicated tax that is paid by your former employer(s). As an employee, you do not pay any portion of the benefit costs or taxes. Your eligibility for benefits is based on the wages you have earned. In order to qualify for benefits, you must be able and available to accept full-time work. While you are receiving unemployment benefits, it is your responsibility to return to the workforce as quickly as you can.
You can file a claim online or by telephone. Filing online is available 24 hours a day, seven days a week. To file by telephone, contact the Claims Call Center at 605.626.3179, Monday through Friday, 8 a.m. to 4:20 p.m. (CST). Speech and hearing impaired applicants can call 800.877.1113. Select the File a Claim for Benefits quick link below to learn more about how to file a claim and access our online filing system. File as soon as you become unemployed or if your work hours have been reduced. Waiting to file may cause you to lose some benefits.
First-time claimants, STOP! Before filing your first claim, read important tips to prevent the delay of your benefits.
Those filing a weekly certification for the first time, STOP! Read important information to help ensure the continuation of your benefit payments.
News & Updates
Important information for those who receive their unemployment benefit payments on the US Bank ReliaCard
Soon you will receive a new Way2Go Card Debit Mastercard in the mail. Starting February 7, 2018, any unemployment insurance payments will go to your Way2Go Card. The US Bank ReliaCard program is ending. Funds will NOT be transferred from your existing card to the Way2Go card. You may spend any remaining funds on your US Bank Reliacard.
Call Waiting Time May Be Longer than Normal
Our Customer Service and Claims Call Center are currently experiencing a high volume of calls. Your call waiting time may be longer than normal. We appreciate your patience.
Sign Up for Electronic Correspondence
You can now receive your unemployment insurance correspondence electronically when you agree to receive it through the Electronic Correspondence Center. Once you log into your unemployment insurance account, select the Electronic Correspondence option to sign up.
Questions about unemployment insurance
Call our Customer Service if you have questions, at 605.626.2452, Monday through Friday, 8 a.m. to 5 p.m. (CST).
The Claims Call Center and our Customer Service are closed on all state holidays.
Unemployment Insurance Quick Links
Your Responsibilities as the Claimant
File a Claim for Benefits
File a Weekly Certification
Report Work and Earnings
Register for Work
Work Search Requirements
Report Address Changes
Reopen My Claim
Help Prevent Overpayments and Fraud
Deductions from Benefits
Payment Methods - Debit Card or Direct Deposit
Wage Requirements - Benefit Amount
Frequently Asked Questions about UI Benefits
The resources available below are in Adobe PDF format unless otherwise noted.
10 Things You Should Know about Unemployment Insurance rack card
Benefits Eligibility Fact Sheet
Benefits Eligibility Fact Sheet in English
Benefits Eligibility Fact Sheet in Spanish
Common Mistakes Made by Unemployment Insurance Claimants rack card
Facts About Unemployment Insurance Claimant Handbook
How to File an Unemployment Insurance Claim brochure
How to File an Unemployment Insurance Claim brochure in English
How to File an Unemployment Insurance Claim brochure in Spanish
Administrative Rules of South Dakota on Unemployment Insurance
South Dakota Codified Laws on Unemployment Compensation
Unemployment Insurance Division — Benefits
South Dakota Department of Labor and Regulation
P.O. Box 4730
Aberdeen, SD 57402-4730